INTEGRIRANA POLITIKA KVALITETE, ETIKE I OKOLIŠA NABA TECHNOLOGY d.o.o.
1. INTRODUCTION
NABA Technology d.o.o. specializes in precision CNC machining of metals and non-metals, with an emphasis on the sectors of aerospace, pharmaceuticals, construction and other industries that require high technical and process discipline. This document defines an integrated quality, ethics and environmental policy, which is aligned with the requirements of ISO 9001:2015 and ISO 14001:2015, and supports the requirements of EN 9100:2018.
The policy is the basis of the management system and obliges all employees to adhere to the defined principles, constantly improve the process and behave responsibly towards customers, society and the environment.
2. QUALITY POLICY
NABA Technology d.o.o. is committed to providing top quality products and services in the field of precision CNC machining of metals and non-metals. Our goal is to meet and exceed customer expectations in terms of accuracy, documentation, delivery times, and product safety.
In accordance with the requirements of ISO 9001 and EN 9100, we are committed to:
• continuous improvement of the efficiency of the quality management system,
• compliance with customer requirements, legal and regulatory obligations,
• Process control in a way that ensures stability and repeatability.
• development of partnership relationships with customers and suppliers,
• investment in the modernization of the plant and the digitization of processes,
• Strengthening employee competencies through continuous education.
Quality objectives
• Maintain a non-compliance rate below 1% of all shipments.
• ensure that the agreed delivery deadlines are met,
• conduct at least 2 trainings per year for the development of competencies,
• continuously measure and increase customer satisfaction.
Strategic direction
To maintain the position of a reliable and technologically advanced partner in precision CNC machining, with a focus on the aerospace, pharmaceutical and specialized industry sectors.
Vision
To become a leading regional provider of CNC machining and engineering, recognized for its innovation, technical excellence and reliability.
Mission
To provide precise, quality and timely products and services using advanced technology, employee expertise and sustainable processes, while caring for the environment and product safety.
3. ETHICS POLICY
NABA Technology d.o.o. bases its business on the highest ethical standards, honesty, integrity and responsibility, which is crucial for highly regulated sectors, including the aerospace industry and pharmaceuticals.
In accordance with the requirements of ISO 9001:2015 (organizational context, leadership, process integrity), we commit to:
• zero tolerance for corruption, bribery, conflict of interest and abuse,
• fair and transparent communication with customers, suppliers and partners,
• protection of confidential information, technical documentation and intellectual property;
• equal rights, non-discrimination and a safe working environment for all employees;
• Zero tolerance for sexism, racism, child exploitation and nationalism
• promoting a culture of responsibility, professionalism and respect;
• reporting unethical behavior through defined channels and without consequences,
• consistent application of internal policies, procedures and legal obligations.
4. ENVIRONMENTAL POLICY
NABA Technology d.o.o. recognizes the importance of environmental protection and responsible use of resources. Starting from the requirements of the ISO 14001:2015 standard, we are committed to preventing pollution, reducing the environmental impact of processes and continuously improving the environmental management system.
We are committed to:
• compliance with all legal and other requirements related to environmental protection,
• proper separation and disposal of waste, including metal waste, emulsions and technological residues,
• efficient use of energy, water and resources;
• optimization of material consumption and reduction of waste,
• Reducing the risk of incidents through the control of processes and equipment.
• investing in environmentally friendly technologies and automation,
• raising the environmental awareness of employees through education,
• continuous improvement of environmental performance by monitoring targets and indicators.
5. COMMITMENT TO CONTINUOUS IMPROVEMENT
In accordance with ISO 9001 and ISO 14001, NABA Technology d.o.o. undertakes:
• regularly review the policy at management reviews;
• define, monitor and analyse quality and environmental objectives,
• provide the necessary resources for policy implementation;
• actively manage risks and opportunities,
• involve all employees in process improvement and responsible behavior.
6. AVAILABILITY AND COMMUNICATION
This policy is available to all employees, customers, suppliers and interested parties. It was published on bulletin boards, internal documentation and communication channels of the company. Management ensures that all employees understand their role in the application of this policy.
Director: Antolković Nikica
